Privacy Policy

Last Updated: 16th January 2024

1. Respect for Your Privacy

1.1 Welcome to robdaveycoaching.com.au ("us", "we", or "our"). We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy. It is your responsibility to review this policy periodically to stay informed about how we are protecting your information.

1.2 We acknowledge and comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). If you are located in Australia, you have specific rights under these principles, and this Privacy Policy is designed to ensure compliance. For clients residing outside of Australia, rest assured that we extend the same commitment to privacy protection. By utilising our services, you acknowledge and agree to the practices outlined in this Privacy Policy.


2. Collection of personal information

2.1. We will, from time to time, receive and store the personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your service order.

2.3. We may collect additional personal information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.4. We may automatically collect non-personal information through cookies and other tracking technologies. Such data includes your IP address, browser type, operating system, and usage patterns, which are utilised to enhance your experience and improve our website's functionality.


3. How we collect your personal information

3.1. We may collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. If we do, we will protect it as set out in this Privacy Policy.

3.2. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. How We Use Your Information:

4.1 We use the information we collect for the following purposes:

  • To provide and maintain our services.

  • To improve and personalise your experience on our website.

  • To communicate with you, respond to your inquiries, and provide updates.

  • To analyse and enhance the security and functionality of our website.

  • To comply with legal obligations and protect against fraudulent or illegal activities.

4.2 We may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of Your Information:

We may disclose your personal information to third parties in the following circumstances:

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is

only supplied to a third party when it is required for the delivery of our services.

5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Rob Davey, www.robdaveycoaching.com.au and its customers or third parties.

5.4. We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.

5.5. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this
Policy regarding handling your personal information.

5.6 Outside of the above circumstances, no other individual, company or entity will receive any personal information unless expressly authorised to by yourself.


6. Your Privacy Choices:

6.1 You retain the right to:

  • Review and update your personal information.You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth)

  • Opt-out of receiving promotional communications.

  • Request the deletion of your personal information, subject to legal obligations.  

6.2 You can exercise these rights by contacting us at rob@robdaveycoaching.com.au

7. Security of Your Personal Information

7.1 We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

7.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. Please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies


8.1 We may from time to time use cookies on our website.  Our website may use cookies to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. 

9. Direct marketing


9.1. We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including email, SMS and mail, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

9.2. You may opt-out of receiving marketing communications from us at any time by contacting us at rob@robdaveycoaching.com.au



10. Changes to This Privacy Policy:

10.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website The effective date will be updated accordingly.

11. Complaints about privacy


11.1. If you have any complaints about our privacy practices, please feel free to send details of your complaints to us by e-mail to rob@robdaveycoaching.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.


12. Contact Us:

12.1 If you have any questions or concerns about this Privacy Policy, please contact us at rob@robdaveycoaching.com.au